Privacy Policy
Last updated: 21 June 2026
Who we are
Devil’s Dreamworld (“we”, “us”, “our”) designs and sells handmade horror masks and props. Our website address is https://devilsdreamworld.com. If you have any questions about this policy or the personal data we hold, email us at admin@devilsdreamworld.com.
What information we collect
When you place an order we collect the details needed to fulfil it: your name, billing and shipping address, email address, phone number, and a record of what you bought.
Payment details such as card numbers are entered directly with our payment providers and are not stored on our servers.
If you create an account, contact us through a form, subscribe to our newsletter, use the live chat, or leave a blog comment, we collect the information you provide at that time (such as your name and email). For security and spam prevention we may also record your IP address and browser information.
How we use your information
We use your information to process and deliver your orders, provide customer support, respond to enquiries, send order updates, and — only if you have opted in — send marketing emails about new pieces and offers. We also use it to protect the site against fraud and spam.
Cookies
We use cookies to keep your shopping cart working, remember your preferences, and protect the site. If you leave a comment you may opt in to saving your name and email in a cookie for convenience. You can control or delete cookies in your browser settings.
Who we share your data with
We only share data with the trusted services we use to run the shop, and only as far as needed:
- Payments: PayPal and WooPayments (Stripe), to take payment securely.
- Delivery: our shipping couriers, to send your order.
- Email: Brevo, to send order emails and (if you opted in) our newsletter.
- Spam protection: Google reCAPTCHA, subject to Google’s Privacy Policy and Terms of Service.
- Live chat: Tawk.to, if you start a chat with us.
- Hosting: Hostinger, our website host.
We never sell your personal data.
How long we keep your data
We keep order records for as long as necessary to fulfil orders and to meet our legal and accounting obligations. Newsletter subscriptions are kept until you unsubscribe. Other information is kept only as long as needed for the purpose it was collected.
Your rights
Under UK and EU data protection law you can ask us to access, correct, or delete the personal data we hold about you, object to or restrict its processing, and receive a copy of it. To make a request, email admin@devilsdreamworld.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Security
Our site is served over a secure (HTTPS) connection and we take reasonable measures to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.
Contact
For any privacy questions or requests, email us at admin@devilsdreamworld.com.